Network Status News & Information

UK1 Offline (Resolved)
  • Priority - Critical
  • Affecting Server - UK1
  • UK1 is currently offline. We are aware of this issue and are working to bring it back online as quickly as we can. Please bear with us.

    More details will follow shortly.

    Update 1:

    While the server is back online unfortunately MySQL data is heavily corrupt. We have tried to repair this however it appears the data is unrecoverable. All MySQL databases are currently being restored from a backup taken yesterday however R1Soft does give an estimated time at around 3 hours (2:30pm UK time) for completion.

  • Date - 30/07/2017 08:51
  • Last Updated - 01/08/2017 17:22
Billing upgrade (Resolved)
  • Priority - Critical
  • Affecting System - Billing Software Upgrade
  • At 12:00 GMT today we will be carrying out an upgrade to our billing system. The upgrade should take no more than 30 minutes to complete but in this time you will not be able to access your account.

    All hosting will still be live and will not be affected.


    The upgrade was completed without any issues.

  • Date - 27/02/2017 12:00 - 27/02/2017 12:15
  • Last Updated - 27/02/2017 12:16

Server Status


Below is a real-time overview of our servers where you can check if there's any known issues. We use Pingdom to monitor all servers. Click the links below to get a full uptime report for all servers.


Server Name HTTP FTP POP3
UK1 Full Uptime Report
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